DOA claim form
Use this form for dead on arrival livestock claims. Please complete it as soon as possible after delivery and before opening any affected bag if you need us to review the arrival condition fairly.
Please include
- Your order number
- Your contact details
- Delivery date and time if known
- How many livestock were affected
- Clear photos or video of the sealed bag and affected livestock
For full conditions, evidence expectations, and exclusions, please also read the DOA Policy.